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All our physical products are handmade. So
♛ All of our items (except digital products) are made to order and takes 2-4 days to proceed, if you want to customize your product, it may take more days.
♛ All orders will be shipped from Singapore, usually, it takes only 2 days to reach the destination country, the rest of the time is determined by the local custom and postal service provider.
♛ For the United States, according to our experience, it can generally be reached in two weeks, but sometimes it may take up to four weeks. If you still haven't received it after four weeks, please contact us to resend. UK and Australia will faster than to the US.
♛ We use normal airmail postage internationally by default. Item will be packed in bubble envelope or small box according to the product size, please note that normal airmail does not provide tracking number, if you need tracking, please use registered mail service
♛ We strongly recommend you using registered mail for order over 50 USD.
♛ If you prefer to use other courier services(eg.DHL, EMS…), Please let us know and we will try to arrange for you.